Show a picture of clothes shop. Elicit the items in the shop. Ask the Ss about their favorite clothes shop. Tell the Ss a short story that you were at Istiklal street with a friend yesterday. You wanted to buy a white shirt from a clothes shop. Then, tell them that you went to a shop and asked the shop assistant if he knows English. He said yes but he knows nothing. You went to another clothes shop and there they know English. Ask the Ss to predict what happen next. Elicit the answers and tell them that they are going to know the answer by the end of the lesson.

Put the papers face down on the floor (see the materials). Some words and phrases are written on the papers (medium, altogether, receipt, fitting room, try on, cash, credit card and amount). In pairs, ask the Ss to come and choose two papers that they have the same word e.g. cash, cash. Check if the Ss understand the meaning of the words.

Show the Ss a picture. Tell them that they are going to listen to two conversation. Then, ask the Ss "who are they?" and "Where are they?". Give the Ss the HO1. Tell the Ss to look at the picture. Ask the Ss to read the two conversations and decide who is talking in both. The answer is the shop assistant. Tell the Ss that they are going to listen to two conversations and put the sentences in order. Let the Ss listen to the first sentence and pause the recording. Ask the Ss "What was the first sentence?" just to make sure that they are following.

Ask the Ss to check in pairs. Divide the Ss into two teams A and B. Give the Ss the answers (See the materials) to stick them on the WB. Play the recording if it is necessary.

Give the Ss HO2. Ask the Ss to read the sentences and predict the answers before listening. Play the recording and pause it after the first sentence. Ask the Ss if their predictions were right. Let the Ss listen to the end. Ask the Ss to check in pairs. Elicit the answers and ask the Ss if they were right at the most of them.

Draw a customer and a shop assistant on the WB. Divide the Ss into two groups, one for the customer and the other for the shop assistant. Stick the conversation (see the materials) on the WB. Get the Ss to repeat the conversation according to their roles. Hide the conversation one by one and let the Ss to repeat. Let the Ss write their own conversation or let them mingle and have freer practice on what they have got from the conversation.

Ss decide which sentences are correct / incorrect and try to correct wrong ones