All participants in this class are school or university students and I will start the class by asking what problems in schools they have. I ask them to PW and then get their ideas. I ask them to give me possible solutions. I set the situation by drawing an unhappy employee on the board and elicit why Ss think he is upset and then I explain what the situation is.

I need to make sure students have the clear picture of their roles so I give them handouts to pre-teach possible words that they might not know. Then I drill the difficult words and write them on the board (with the stress sign) Based on the number of participants (See Anticipated Problems & Solutions) I divide Ss to boss, staff member and reporter and I give them their role cards and they have enough time to read their roles. I pair them to boss & staff member(s) and reporters and they have time to share their ideas and how they play the roles. I assist them with any problems they have.

When everyone is ready, the role play starts with separate interviews between (a) reporter 1 & boss and (b) reporter 2 & staff member. I ask the reporters to make notes. Then I swap the reporters and I remind them that they need to adjust their questions to get the other side's opinion. I monitor them and take notes for delayed FB.

I ask all of students to sit together (in a circle) and I give them enough time to come up with 3 possible solutions. They should try to reach an outcome in which the boss and the staff member(s) have an agreement about changes in the office rules. I monitor and take notes and when they finish the task I get the WC FB. Finally I write some of my notes on the board and ask them to work in pairs and find the problem in each sentence ( I also write some of good examples )