New lesson plan: TP 7 Writing

Sarah

TP 7 Writing - Upper Intermediate level

TP 7 Writing
Upper Intermediate level

Description

In this lesson students learn about writing a formal email of complaint about a product. Students begin by discussing times they have been disappointed by something they purchased. They then read and gather information from a sample email of complaint. After that, the MFP of important language for the task is clarified through guided discovery. Students then brainstorm their own ideas and write their own email of complaint. Students read and peer check each others emails and participate in language feedback.

Materials

No materials added to this plan yet.

Main Aims

To enable students to write a formal email of complaint in the context of products.

Subsidiary Aims

By the end of the lesson, students will have practiced reading for gist.
By the end of the lesson, students will have practiced reading for specific information.

Procedure (37-45 minutes)

Warmer/Lead-in (3-5 minutes) • To set lesson context and engage students

- T introduces the topic and asks students to discuss questions: When was the last time you were disappointed in something that you bought? What was it? Why were you disappointed? - Students discuss in BRs - T conducts OCFB

Exposure (5-6 minutes) • To provide a model of production expected in coming tasks through reading/listening

- T provides students with a sample email of complaint - T sets a reading for gist task. 1 min Instructions: Read my email and answer the questions. What am I complaining about? What would I like the company to do about it? - T conducts OCFB - T sets an intensive reading task 3 min Instructions: Read the email again. Work in groups and look closely at the purpose of each paragraph. Make comments on each paragraph describing its purpose. - Students work in BRs and comment on paragraphs in google docs - T conducts OCFB

Useful Language (8-10 minutes) • To highlight and clarify useful language for coming productive tasks

- T sets a GD task for meaning and appropriacy in Jamboard. 2 min Instructions: Match the informal phrases to the formal phrases with the same meaning or use. - Students work in BRs in groups and match phrases - T shows students the answers - T conducts OCFB - T elicits root and pattern of phrases and highlights in slide - T elicits and highlights important punctuation for formal emails

Productive Task(s) (16-18 minutes) • To provide an opportunity to practice target productive skills

- T asks students to brainstorm ideas for emails of complaint in general - Students send ideas in chat Example: Greeting: To whom it may concern, Dr. Mr. Smith, etc. - T asks students to brainstorm ideas for their own emails of complaint Instructions: Fill in each category for your own email Example: Greeting, Product, Problem, etc - T asks students to write their own email - T monitors chat and responds to any questions while students write

Feedback and Error Correction (5-6 minutes) • To provide feedback on students' production and use of language

- T sets reading for gist task Instructions: Read your partner's email then discuss the question - If you were a customer service agent would you approve your partner's solution based on their email? Why or why not? - Students work in BRs and discuss their own emails - T conducts OCFB - T sets peer check task Instructions: Read your partner's email again and suggest improvements based on the checklist. Is their greeting correct? Do they clearly state the product and the problem in the first paragraph? Do they clearly state the resolution they would like and why? Do they clearly state how and when to respond to their message? Is their closing correct? Are there any errors in grammar, spelling and punctuation that you notice? - Students work individually and comment on each other's emails - T conducts DEC and Language Feedback