Ss are listening again to tracks 12, 13 & 14 to complete ex1)pa93 I explain that they need to be all ears for the sentence to begin with the words in the 12 excercises. PPT the image on the wb and ask Ss to check PW FB: A volunteer would give the response on the board. Later the correct answer will be PPt

ex2.p93 Ss will be asked to define which sentences belong to which category first individually and then check in PW FB as WC "Add 2 more sentences to each" FB. Ss will put their entences on WB ans key. a)1.6.8.9 b)2.10.11.12 c)3.5 d)4.7

I hand them a HO to unscramble the vocab to come up with some usefull TL for the task which follows. I will ppt a pic of the 3 products and ask pair to decide what things could go wrong with each. They announce their guesses I'll model 2 sentences on wb and ask which is stronger and model the intonation: I wonder if I possibly could have… I've had enough! Ss will model it as open pair

Ss in PW start to form a conversation on the function of "Making Complaints on either of the 3 subjects" FB will be open pair and presentation

I'll put the table on the board and will ask PW to do guess the appropriate prep which goes in each collocation. They'll do ex.1 and check as PW before I give the FB Instead of the FB I'll play track 15 so that they'll find out the answers. They can then fill the same table as WC FB.

Ss mingle to ask and elaborate as much as possible on either of the questions. If time FB will be done but it can end like this too.