T shows Ss a slide with a Q: Do you like online shopping? Have you ever had a negative experience? T does a demo and Ss are instructed they have to answer the questions in pairs in BORs. Ss come back to main class and T asks them to share their experiences.

T shares a slide with Ss of an email. with a question next to it. Q: Can you individuate the parts we have in a complaint email? T instructs Ss they have to read the email individually and answer the question in red. each student gets assigned a slide and works individually on it. (OCFB) T shares a slide with Ss. They get instructed they have to match the starting part of an expression we use to complain, with the parts that complete them. T does demo Ss are assigned each to one slide and complete the task individually Ss are put into BORs to compare their answers. T check answers with the whole group nominating Ss. (OCFB)

T shares a Google slides doc with Ss containing some model sentences of the TL and elicits M from Ss. T elicits A from Ss using CCQs. T elicits F from Ss using CCQs.

T shares slide with Ss. Ss are instructed on the task and are each assigned one slide. T monitors them as they complete the task.

T check emails with the whole group reading Ss emails. (OCFB) T exposes mistakes seen during the writing practice and elicits correction from Ss on the white board