Tp 7 Writing
Upper Intermediate level
To provide product writing practice of a email of complaint in the context of faulty product
To provide practice of phrases which express attitude and emotion in the context of email of complaint
To provide gist reading practice using a text about email of complaint in the context of a problem with a product
Procedure (40-48 minutes)
T asks Ss what is the last item they bought online. Ss will write it on the Zoom chatbox T will show Ss a picture of a TV that I have a problem with. T will ask Ss "what should I do about my problem?" and elicit suggestions from Ss. T will elicit answer "you should complain about the product in an email."
Ss will read example text and answer gist question "what kind of reply do you think I will get?" (2 min) T will elicit answer from 1-2 Ss. (2 min) Ss will work individually to answer questions on Google Form about which sentence belongs in which paragraphs. (3min) Ss will check answers with each other (2min) T will conduct OCFB and ask Ss why the sentences belong there. T will highlight the form of the email- paragraph 1 describes the problem; paragraph 2 describes any attempts made to fix the problem, and feelings about the problem; paragraph 3 describes how the writer wants the problem to be solved. (2 min)
T will share Google Doc with Ss and explain how to complete the task. Ss will write down useful phrases and sentences: (3 min) Common problems that products have; Words to describe emotion and attitudes, Phrases to express yourself T will do feedback and elicit examples from Ss(1-2 min) T will use CCQ to highlight expressing stronger emotion as needed: ie. "How do we make it more demanding?" "How do we make this sentence more formal?" (2 min)
T will demonstrate how to write on the slides. T will assign slides to Ss to avoid confusion, and give an alternative if they have technical issues and can't write on the slide. (2 min) T will use ICQ to ensure understanding. Ss will individually use writing slides to write a short 3 paragraph email to complain about a product (13 min)
T will screenshare Feedback Google Form with Ss and show how to review partner's work. Ss will be placed in groups of 2-3 to read and review each other's work. (6 min) If Ss finish early: T will ask 1 S to share their writing and T will do OCFB using the same feedback sheet.