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Writing an e-mail in the context of returning an online product.


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Main Aims

  • By the end of this lesson, students will be able to write an e-mail in the context of returning an online product.

Subsidiary Aims

  • Students will improve brainstorming, editing, e-mail layout, and publishing.


Warmer/Lead-in (3-5 minutes) • To set lesson context and engage students

For this stage, I will show students 2 pictures and the word ( online products). Then, I will ask them if they have ever bought something online and what do they do when they don't like something. Expected answers. We return them. Then, I will ask how do you return these products you don't like? Answers: A letter An e-mail. Then, we will go to the next stage.

Exposure (8-10 minutes) • To provide a model of production expected in coming tasks through reading/listening

At this stage, I will provide them with a text they read it for some time and they will do a gist question: What is the text about?

Useful Language (8-10 minutes) • To highlight and clarify useful language for coming productive tasks

At this level, I will need to guide them to know about the layout and language used in writing a returning e-mail. 1- Layout: I will ask them the following question: Look at the text again and say which parts are: Introduction Body Conclusion 2- Useful language. I will provide them with some useful language and we discuss the function of each sentence in a google forms sheet ( multiple-choices) and they choose the right answer.

Productive Task(s) (18-20 minutes) • To provide an opportunity to practice target productive skills

Students will be asked to write an email returning an online product that they did not like.

Feedback and Error Correction (8-10 minutes) • To provide feedback on students' production and use of language

Once they finish, the teacher will choose some volunteers to read their products and assign others a checklist to judge the writing of their peers. Then, feedback will be given about word choice, punctuation, linking words, opening, and closing and the content of the email as a whole.

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