by the end of this session Ss would be familiar with the format of formal letter of complaint, and are better able to write this kinds of letters.
by the end of this session Ss would be familiar with the function of formal letters, and use the language in their writings.
Procedure (31-43 minutes)
+warmer -Ss are shown a fun video about ridiculous complaints of some tourist to lead the Ss' mind into the context of writing +lead in -Ss are asked to think about the worst experience they have ever had. -Ss are asked to write down some words about it, and make others to guess what has happened. -T gives them a model by showing them some words and ask them to think what has happened.
+pre-teach -T highlight the word "complaint" in the written sentence on the title of power point. -T asks some CCQ: * Are you happy about? (N) * Are you annoyed? (Y) * Are you talking about the problem? (Y) -T asks Ss about its part of speech: * What kinds of word is it? (NOUN) * Is it countable or uncountable? (both countable and uncountable) -T highlights the pronunciations by drilling the word. -T demonstrates the word stress -T shows the word family -T gives Ss a model writing, and Ss are asked to do some tasks: * Read the letter and answer these questions. -T asks some ICQs: * How much time do you need? (2 min) * individually or in pairs? (individually) -Ss are asked to check their answers with their partner. -T gives them the correct answers. -T asks Ss to work in pairs and match fill in the gaps with the words. -T shows the letter on the board and asks Ss to stick the words on gaps.
-T shows another video of how to write a complaint letter, -T asks Ss to highlight the phrases they have seen on their sheets. -T shows the highlighted part on the board. -Ss are asked to write a complaint letter to this company about other things they have bought, they are given some hand-out to complain about. -T gives them 4 minutes to write. - Ss are asked to check each others' letters
-Ss are asked to write another letter to the organization that they have talked about at the beginning of the class. they would given 7 minutes to write. - T sticks their letters to the wall and asks them to read each others' letter and correct any mistakes
- Ss are asked to send an e-mail to the teacher and complain about the class and her way of teaching, they have given a deadline to do their tasks. -T asks some ICQ: * Sending an e-mail or bringing to the class? (sending an e-mail) * when are you suppose to send me? (tomorrow)