Listening and Speaking
to improve their listening skills on a context of a phone call about enquiring about a long-distance flight.
to get the students to practice their speaking in a context of conversation about enquiring about flight ticket cost.
Procedure (30-45 minutes)
I will ask Ss the following question: **What can travel agents do to help you? FB: WC
I will give them a small HO to match the words / expressions with their definitions in pair work. This will help me make the students be familiar with the new words in the typescript. FB: AK to be provided (on WB).
I will tell them that they are going to listen to the beginning of a conversation between a flight agent and a customer about a flight booking. I will give them a HO ask them to do Exercise 1. FB: WC
The Ss will be listening the whole conversation to do Exercise 2 alone. Then they will be asked to check their answers with their partners. They will listen the record again if necessary. FB: WC (projector to be used for FB)
The students will be asked to work in pairs and do Exercise 3. I will be monitoring them very closely. If they are unable to answer the questions i will get them to listen the related parts of the record. If they are ok with the questions, I will use the projector to put the typescript on WB and ask them to show me the answers on WB.
Role-play. I will nominate 3 students as travel agent and give them an airline ticket fare card. They are required to give the potential customers information about ticket price. The rest of the class will be customers, I will provide a role-card to each "customer" and a blank ticket fare information card. I will ask them to fill it out while talking to the travel agents. The travel agents will have a seat and the customers will be moving around to find the best deal for their air ticket. FB: I will be monitoring them closely, and will be asking couple of them about their findings.