I'll show them a picture of two situation in a restaurant. one of them the customers are nice and the other one customers are rude. I'll ask them " what's the difference between these two pictures then I'll tell them that we will listen to two conversation about these two pictures.

Ss will listen to two conversation. both of these conversations are in a restaurant. I'll ask them " what's the difference between these two conversations " ? I will ask them for justification. then I will ask to work in pairs to talk about the difference between these two conversations and try to elicit some of the phrases for my TL

choose some phrases from the listening to explain my TL

I have 10 phrases, I will try to elicit the meaning of these phrases by asking CCQs. meaning : a) Excuse me. We're ready to order now. Is it polite ? does it mean they are ready to order ? should we say excuse me ? b)Can we have two coffees and the bill, please ? is it polite ? Who asks this customer or waiter ? should we say please ? will they order something else ? c) Yes, a table for two in the name of brown. who says this customer or waiter ? is it question or answer ? what could be the question ? d) Yes, two gin and tonics, please. who says this customer or waiter ? is it polite ? is it answer or question ? what could be the question? should we say please ? e) I'll have the grilled salmon steak. who says this customer or waiter ? is it order or question ? what could be the question ? f)do you have anything new the window ? who says this ? is it order in a question form or real question ? g)No, I'll all right, thank you. who says this ? is it polite ? what could be the question ? should we say thank you ? h) I'll have the lamb, please ? same CCQs for e I) it was lovely, thank you is it order ? who says this ? is it feedback ? should we say thank you ? j) Not quite. Could you give me us a few more minutes ? who says this ? Form: Answers or order in a positive form: c, d, j, e and h ordering in a question form : b and f answer to give feedback : i Pronunciation : model and drill

Gaps-fill controlled practice about functional phrases. answer individually then check answers with partner. then handout key answers

divide the class into groups each group has 3 Ss. one is the waiter and two are customer. hand out a menu for a restaurant. so students can use functional phrases