Tracy Jansen Tracy Jansen

BC - aSIB 17.11.13 (2)
Intermediate level


Telephoning : Handling Information Saying telephone numbers


No materials added to this plan yet.

Main Aims

  • To provide specific information and detailed listening practice using a text about handling information in the context of telephonic conversations.

Subsidiary Aims

  • To provide review and practice of numbers, saying and repeating, in the context of tele


Warmer/Lead-in (5 minutes) • To set lesson context and engage students

Elicit information required when taking messages

Pre - Listening (10 minutes) • To prepare students for the text and make it accessible

Discuss what customers require when calling the bank. Complete Unit 2, Pg 16, Q1 while listening to 2.2

Listening #1 (10 minutes) • To provide students with specific information from the listening tasks

Play 2.2 again - Answer Unit 2, Pg 17, Q2 PW to compare answers

TEST (7 minutes) • To provide students with specific practice of typical telephone phrases.

Unit 2, Pg 17 TEST - Useful phrases

Number Revision (10 minutes) • To provide an opportunity to practice target productive skills

Practice numbers and names of symbols

Listening Practice (13 minutes) • To provide with an opportunity to respond to the text and expand on what they've learned

Role Play A = Pg 115 B = Pg 124 Read = 5 minutes and Practice = 8 minutes

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