Functions for good service
To introduce and practice functions regarding the hospitality industry in the context of good service in a restaurant. At the end of the lesson sts will be able to use functions correctly at a restaurant.
To have students practice functional language fluently and accurately.
Procedure (44 minutes)
Teacher will ask the whole class to participate. This will include the teachers. Gamze will be the guest with a nut allergy. Khalid will be a restaurant manager. I will be a waiter. Students will pretend they are eating and ask me for tea, napkins, etc. I will use some of the TL during my lead in. After the role play I wil elicit from the class different types of customer profiles. Do we act the same to everyone? What does it depend on?
Students will be split into three groups. Each group will be handed a group of sentences. The WB will be split into three, one for each group. Under each groups name will be the words FORMAL&INFORMAL Students will try to stick all of the sentences under the right heading. The team which finishes first wins!
The teacher will ask if everyone agrees with the WB. Any different answers will be thrown back to the students. Could any of these be both? Is it always white and black? Does it depend on anything else?
See language analysis sheet
Students will work in pairs. Each group will be given a dialog. When the teacher claps, they will rotate clockwise. Teacher will monitor for pronunciation. Teacher will stop dialog if he hears too many flat dialogs. Teacher will prepare board for next activity.
Teacher will split the class in half. One group will be guest, the other half waiter. The teacher will have students read dialog. Then slowly erase some words and sentences, till they can do it all on their own
Did you have any trouble at a restaurant? What happened? How did they solve it? Were you satisfied?